The Nationwide Hotel and Conference Center is looking for a full-time Break Attendant Supervisor to join our team! As a Break Attendant Supervisor, your primary responsibilities revolve around the guest experience. In Food Service, there are both service and product knowledge expectations, with a significant focus on maintaining a hospitable mindset. The team serves a combination of both Food & Beverage and does so in a variety of different venues.

Our attractive compensation package includes a competitive wage, access to medical, dental, vision, company paid life, 401k with up to 4% company match, STD/LTD, etc.

Other perks and benefits! Come work with us, and you'll receive paid time off each year, 6 paid Holiday's, dining and travel discounts, in-room digital tipping program to increase your hourly rate, special offers from our business partners, use of the hotel gym, 5 free nights in the hotel each year for your friends or family, dry cleaning discounts, discounts on shoes, free parking, free employee meals, etc. Not to mention all of the smiles, laughs, and good times that are always complimentary!

Essential Functions:

1. Leads on-going training and supervision of break attendant staff in proper set up, serving and clean up procedures, uniform standards, and proper Hospitality etiquette, while ensuring a safe work environment.

2. Organizes break attendant staff by conducting pre-shift meetings and reviewing the specific needs of the day including service procedures, refresh times, menus, and special requests.

3. Assigns and ensures all prep, set up, closing duties and weekly cleaning tasks are completed.

4. Follow the daily assigned menu to prepare, set up, stock, take down, clean, and provide quality beverages and food products consistently for all guests by adhering to all BEO and presentation standards.

5. Monitor the freshness of food items and remove any food approaching the temperature danger zone.

6. Stock and maintain the use of all products and equipment to meet the demands of the guests.

7. Refresh rooms during specified break times, lunch and regularly throughout the business day to include emptying the trash and removing dirty dishes.

8. Maintain cleanliness standards to uphold company and health code standards including break stations.

9. Uphold the high standards of guest service by proactively assisting guests when needed in a friendly, professional and timely manner, greet guests as they approach using the 10-5 rule.

10. May perform other duties and responsibilities as assigned.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.

 1. Position requires standing for entire shift

2. Ability to lift, reach, bend, stoop, push and/or pull heavy workloads, exert up to 100 pounds of force and the ability to regularly lift 55 lbs.

Qualifications, Education, Experience, Skills, and Abilities:

1. At least one year of experience in catering or fine dining

2. Attention to detail

3. Adaptability

4. Excellent communication skills

5. Guest-centric mentality with superior customer service

6. Flexibility in scheduling

7. Basic reading, writing, and math skills

We are managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.